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TERMS AND CONDITIONS OF SALE

Terms and conditions of use

The purpose of this document is to define the terms and conditions under which eloa-creations.com, hereinafter referred to as Eloa Creations, makes the site and the services available on the site available to its users, as well as the manner in which the user accesses the site and uses its services. Any connection to the site is subject to compliance with these conditions. For the user, simple access to the ELOA CREATIONS site at the following URL address eloa-creations.com implies acceptance of all the conditions described below.

 

Intellectual property rights

The general structure of the Eloa Creations site, as well as the texts, graphics, images, sounds and videos that make it up, are the property of Eloa Creations or its partners. Any re-presentation and/or reproduction and/or partial or total exploitation of the contents and services offered by the eloa-creations.com website, by any means whatsoever, without the prior written authorization of Eloa Creations and/or its partners is strictly forbidden and may constitute an infringement of copyright under articles L 335-2 et seq. of the French Intellectual Property Code. The “Eloa Creations” brand is created by Léa Baluteau. Any representation and/or reproduction and/or partial or total use of this trademark, in any form whatsoever, is strictly prohibited.

 

Definitions and services provided

Eloa-creations.com is an e-commerce site dedicated to the sale of jewelry, clothing and accessories.

 

 

Site access

The Site is open to all Internet users and mobile users provided they have an Internet connection. A customer account is not required to place an order, but it will make it easier for you to place future orders.

 

 

Hypertext links

The Eloa Creations site may contain hypertext links to other sites on the Internet. Links to these other resources will cause you to leave the eloa-creations.com site. It is possible to create a link to the presentation page of this site without the express authorization of ELOA CREATIONS. No authorization or request for prior information may be required by eloa creations with regard to a site that wishes to establish a link to the Eloa Creations site. However, it is advisable to display this site in a new browser window. However, Eloa Creations reserves the right to request the removal of any link it deems to be inconsistent with the purpose of the eloa-creations.com website.

 

Responsibility of the publisher

The information and/or documents appearing on this site and/or accessible via this site come from sources considered to be reliable. However, such information and/or documents may contain technical inaccuracies or typographical errors. Eloa Creations reserves the right to correct such errors as soon as they are brought to its attention. To inform Eloa-Creation use the following email address: con-tact[@]eloacreation.com It is strongly recommended that you check the accuracy and relevance of the information and/or documents made available on this site. The information and/or documents available on this site are subject to change at any time, and may have been updated. In particular, they may have been updated between the time they were downloaded and the time the user took cognizance of them. Use of the information and/or documents available on this site is the sole responsibility of the user, who assumes all consequences that may arise, without Eloa Creations being able to be held liable in this respect, and without recourse against the latter. Eloa Creations cannot be held responsible for any damage of any kind resulting from the interpretation or use of the information and/or documents available on this site. Content integrated from other sites behaves in the same way as if the visitor were visiting that other site. These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with such embedded content if you have a logged-in account on their website.

 

How long we store your data

How we protect your data

Your data is kept for one year after our last exchange.

 

 

Procedures in the event of a data leak

As the data controller, ELOA CREATIONS takes all necessary precautions to protect the security and confidentiality of your data, and in particular to prevent it from being distorted, damaged or accessed by unauthorized third parties. We have deployed a robust security system to ensure the utmost security of the data collected. Where we use subcontractors, we ensure that they comply with data protection regulations. To ensure the security of payments, ELOA CREATIONS uses the services of PAYPAL, an international security standard whose objectives are to ensure the confidentiality and integrity of cardholder data, and thus to secure the protection of card and transaction data. When you place an order by credit card on the ELOA CREATIONS website, our order-taking system automatically sends you to PAYPAL, which collects your data and carries out various checks to prevent abuse and fraud. The data is stored on PAYPAL servers and is not transmitted to ELOA CREATIONS servers at any time. PAYPAL requests authorization from the bank and sends us a transaction number which allows us to carry out transactions up to the amount of the authorization.

Cookies

The term “cookie” encompasses a number of technologies used to track browsing patterns or analyze user behavior. These technologies are numerous and constantly evolving. A cookie is a small text file saved by the browser on your computer, tablet or smartphone, which stores user data to facilitate browsing and enable certain functions. There are two types of cookie

- first-party cookies, placed by ELOA CREATIONS for the purposes of site navigation and operation;

- third-party cookies, placed by third-party partner companies in order to identify your centers of interest and send you personalized offers. These third-party cookies are managed directly by the companies that publish them, who must also comply with data protection regulations.

In the case of first-party cookies: the cookie is stored on your computer when you visit the ELOA CREATIONS website or when you consult an ELOA CREATIONS e-mail.

In the case of third party cookies: please refer to the general terms of use of the third party service used.

The Cookies that ELOA CREATIONS issues on the site and mobile application allow :

- compile statistics and volumes of visits to and use of the various elements making up our services. We therefore use audience measurement cookies.

- adapt the presentation of our Site according to the terminal used;

- adapt the presentation of our Site according to the affinities of each user;

- to store information relating to a form you have filled in on our Site (registration or access to your account, service subscribed to, contents of an order basket, etc.);

- allow you to access reserved and personal areas of our Site, such as your account, by means of identifiers;

- to implement security measures, for example when you are asked to log in to your account again after a certain period of time;

- share information on social networks. To this end, we use cookies to share information on these networks.

- to obtain delivery, opening and reading statistics for newsletters sent by e-mail.
 

Interruption of service for maintenance or improvement

Eloa Creations endeavors to provide access to the site 24 hours a day, 7 days a week, except in the event of force majeure or an event beyond the control of eloa creations, and subject to any breakdowns and maintenance operations necessary for the proper functioning of the site and services. Consequently, Eloa Creations cannot guarantee the availability of the site and/or services, the reliability of transmissions and performance in terms of response time or quality, which depend on external factors relating to the quality of the connection, the quality of equipment and other tools linked to the use of the Internet. Technical assistance is available to users in the contact us section. Eloa Creations cannot be held responsible for any inability to access this site and/or use the services. In addition, Eloa Creations may interrupt the site or part of its services at any time without notice and without entitlement to compensation. The user acknowledges and accepts that Eloa Creations shall not be held liable for any such interruptions, and for any consequences that may arise therefrom for the user or any third party.

 

Major forces

In the event of a force majeure event, the party concerned must inform the other party within fifteen (15) days of the occurrence of the event, by registered letter with acknowledgement of receipt. The following are expressly considered to be cases of force majeure or fortuitous event, in addition to those usually accepted by the jurisprudence of French courts and tribunals: total or partial strikes, lock-outs, riots, boycotts or other industrial actions or commercial disputes, civil unrest, insurrection, war, bad weather, epidemics, blockage of means of transport or supply for any reason whatsoever, earthquake, fire, storm, flood, water damage, governmental or legal restrictions, legal or regulatory changes to forms of marketing, computer breakdown, blockage of telecommunications, including wired or wireless telecommunications networks, and any other event beyond the control of the parties preventing the normal performance of the contractual relationship. All obligations of the parties will be suspended for the duration of the force majeure event, without compensation. If the force majeure event continues for more than three (3) months, the contract in question may be terminated by operation of law without compensation for either party.

 

Modification of terms of use

Eloa Creations reserves the right to modify, at any time and without prior notice, the present conditions of use in order to adapt them to changes in the site and/or its operation.

 

 

Newsletter registration

By validating your registration, you accept that Eloa Creations memorizes and uses your email address in order to send you our newsletter. This information may concern promotions, new products or any important information concerning us.

 

 

Internet usage rules

The user declares that he/she accepts the characteristics and limits of the Internet, and in particular acknowledges that: The user acknowledges that data circulating on the Internet is not protected, in particular against possible misappropriation. The presence of the ____ logo establishes a simple presumption of validity. The communication of any information deemed by the user to be of a sensitive or confidential nature is at the user's own risk. The user acknowledges that data circulating on the Internet may be regulated in terms of use or may be protected by property rights. The user is solely responsible for the use of the data he/she consults, queries and transfers on the Internet. The user acknowledges that Eloa Creations has no means of controlling the content of services accessible on the Internet.

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